Design thinking i Shift left – projektowanie

Design thinking is a great tool for organization to design not only software but also services. Current trends are showing that user perspective, personas, end user testing find more and more share in our testing lives.

In the talk, I will present the assumptions and tools of design thinking and how I managed to use them in building a testing service and how can be used by testers in their daily work. More details about it can be found in my article: Case study – using design thinking in testing (sii.pl).

I will also provide more details and examples of usage of personas in testing activities. More details about it can be found in my article: Persona – testing with the use of techniques from RPG games (sii.pl)